Privacy Policy

Last updated: 2025.04.10

This Privacy Policy outlines how your personal information is collected, used, and protected when you visit or make a purchase from www.starbitters.com ("Site"). This Site is built and hosted on the Squarespace platform.

By using this Site, you consent to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

a) Information You Provide

When you:

  • Place an order

  • Submit a form

  • Sign up for email updates

  • Contact us

We may collect:

  • Your name

  • Email address

  • Shipping and billing address

  • Payment details (processed securely via Squarespace's integrated providers like Stripe or PayPal)

  • Any messages or custom notes you send

b) Automatically Collected Information

Squarespace may collect technical data such as:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited and time spent on the site

  • Referral source

This data is collected via cookies and analytics tools to improve user experience and site performance.

2. How Your Information is Used

We use your data to:

  • Fulfill and manage orders

  • Communicate order status or updates

  • Respond to inquiries and customer support

  • Send marketing emails (only if you've opted in)

  • Improve website functionality and performance

  • Comply with legal and tax obligations

3. Payments and Data Security

Payments are processed securely via Squarespace’s integrated partners (e.g., Stripe, PayPal). Your full payment information is never stored on our servers.

Squarespace uses SSL encryption and secure hosting to help protect your data. While no system is 100% secure, we take reasonable measures to safeguard your personal information.

4. Cookies

This Site uses cookies to:

  • Analyze traffic

  • Enable basic website features (e.g., shopping cart)

  • Improve your browsing experience

You will be prompted to accept or manage cookies via Squarespace’s built-in cookie banner when you first visit the site. You can also disable cookies in your browser settings at any time.

5. Email Marketing

If you subscribe to our mailing list, your email address will only be used to send occasional updates about new artwork, product releases, or important site news. You can unsubscribe at any time using the link in any email you receive.

6. Sharing Your Information

We only share your personal information with trusted third parties necessary to operate our business:

  • Squarespace (website and commerce platform)

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping providers

  • Print fulfillment partners

  • Analytics tools (e.g., Google Analytics, built-in Squarespace analytics)

We never sell your personal data.

7. Data Retention

We retain order and customer information for as long as necessary to:

  • Fulfill your orders

  • Provide customer support

  • Comply with legal, tax, and business obligations

You may request deletion of your personal data at any time by contacting us at the email below.

8. Your Rights

If you are located in the EU, UK, California, or other regions with privacy regulations, you have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletions

  • Object to or restrict certain data uses

  • Withdraw consent (where applicable)

To exercise your rights, contact us at hello@starbitters.com

9. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes to our practices or Squarespace’s features. The most recent version will always be posted here with the updated date.

10. Contact

If you have any questions or concerns about this Privacy Policy, please get in touch:

Email: hello@starbitters.com
Instagram: www.instagram.com/starbitters